Hallmarque (London) Ltdtrading as "Ecurie"
1. Controller
The data controller is Hallmarque (London) Ltd.
2. Data Collected
We may collect:
- Identity data (name, contact details)
- Vehicle data (make, model, registration, condition)
- Location and scheduling data
- Payment information (processed via third parties)
- Communications (WhatsApp, email)
- Vehicle images (uploaded by service providers)
3. How Data Is Collected
- Directly from users
- Via communications (WhatsApp, email)
- From service providers performing services
4. Use of Data
We use data to:
- arrange and manage services
- coordinate logistics
- process payments
- maintain service records (including vehicle condition logs)
- improve platform functionality
5. Legal Basis
Processing is based on:
- performance of a contract
- legitimate interests (service coordination, fraud prevention)
- legal obligations where applicable
6. Sharing of Data
Data may be shared with:
- third-party service providers
- driver/logistics contractors
- payment processors
- IT and communications providers (including WhatsApp/Meta)
We do not sell personal data.
7. International Transfers
Use of WhatsApp and certain providers may involve transfers outside the UK. Appropriate safeguards (e.g. standard contractual clauses) are relied upon where required.
8. Data Retention
Data is retained only as long as necessary for:
- service delivery
- legal compliance
- dispute resolution
9. Security
We implement reasonable technical and organisational measures, but no system is completely secure.
10. User Rights
Under UK GDPR, users may:
- access their data
- request correction or deletion
- object to processing
- request portability
Requests should be submitted via contact details provided by the service.
11. Third-Party Responsibility
Service providers may independently process personal data. They act as separate controllers where applicable.
12. Cookies & Tracking
If a website is used, basic cookies and analytics may apply (to be defined at implementation stage).
13. Changes
This policy may be updated periodically.
14. Governing Law
This policy is governed by the laws of England and Wales.